Shipping Policy

This page explains how orders are produced and shipped once you place them with Hameen Sports.

Delivery Time

Standard orders are delivered within 2–3 weeks of order confirmation, with manufacturing and standard shipping both included in that time. An order is considered confirmed once all of the following are complete:

• Final design/mockup approved
• All sizes and player numbers confirmed
• Payment or deposit received, as agreed at the time of order

If any of the above is incomplete, production cannot begin and your delivery date may move later.

Delivery time can vary with the order type, quantity, current production demand and customization complexity. Large or complex orders may take longer, and we confirm your delivery date before you pay a deposit. If anything changes, you hear it from us before it affects your order.

Shipping Methods & Carriers

We ship internationally via trusted couriers (such as DHL, FedEx, or UPS). The exact carrier and method depend on order size, destination, and delivery requirements. Expedited shipping is available on request for most major destinations.

Shipping Costs

Standard shipping is free on every order, to every destination we ship to, and every order ships with tracking. Expedited shipping is available on request, and any extra cost for it is confirmed with you before payment. Customs duties, taxes and import fees are not included (see International Shipping below).

Order Tracking

Once your order has shipped, you will receive a tracking number through whichever channel you’ve been in touch with us on — email, WhatsApp, or otherwise. You can use this tracking number to monitor your shipment status directly on the carrier’s website.

Shipping to the United States

We regularly ship to all 50 states, including Alaska and Hawaii. Orders to Alaska, Hawaii, and U.S. territories may require additional shipping time, which will be communicated prior to order confirmation. Standard shipping to these destinations is still free.

International Shipping

We ship to Canada and most international destinations. Please note:

• International shipping times are estimates and may vary due to customs processing
• All duties, taxes, and import fees imposed by the destination country are the responsibility of the customer, not Hameen Sports
• Please check your local customs regulations for detailed information on import policies before placing a large order
• Hameen Sports is not liable for delays caused by customs inspections or clearance processes

Are customs duties and import taxes included?

No. Standard shipping is included in your price, but customs duties, import taxes and fees charged by your country are not included and are paid by you. The amount depends on your country and the products in your order.

Delivery Issues

Damaged Shipments — if your order arrives damaged, please contact us within 7 days of delivery with clear photos or a video of the damaged items and the packaging. We review every case individually and will tell you whether we will remake the items, refund them, or help you claim from the courier using our packing video and tracking details. See our Refund Policy.

Lost Packages — if your tracking shows the package as delivered but you have not received it, please check with neighbors and your local carrier facility first. If the package cannot be located, contact us within 7 days and we will open an investigation with the shipping carrier.

Incorrect Shipping Address — it is the customer’s responsibility to provide the correct shipping address at the time of order. Hameen Sports is not liable for orders shipped to an incorrect address provided by the customer. If the package is returned to us, it will be reshipped at the customer’s expense.

Shipping Restrictions

We currently do not ship to P.O. Boxes for large orders. If your delivery address is a P.O. Box, please contact us to discuss alternative arrangements.