Privacy Policy

Who We Are

Hameen Sports (“we,” “us,” “our”) is a custom sportswear manufacturer based in Sialkot, Pakistan, exporting since 2017. We operate hameensports.com. This page explains what information we collect when you use our website or contact us, and how we use it.

Information We Collect

We collect information you choose to give us — for example, when you submit a quote request or contact us by form, email, or WhatsApp. This may include your name, company name, email address, phone number, and any details you share about your order.

We do not use cookies for advertising or tracking, and we do not require you to create an account to browse this site.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your custom uniform orders
• Create design mockups and proofs for your approval
• Communicate with you about your order status and delivery
• Respond to your inquiries and provide customer support
• Send order confirmations, shipping notifications, and invoices
• Improve our website and services based on your feedback
• Comply with legal obligations

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information below.

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share order details with shipping and logistics partners solely to fulfill and deliver your order.

Data Security

We take the security of your personal information seriously. Our website uses SSL encryption to protect data transmitted between your browser and our servers. Payment information is processed through secure, PCI-compliant payment processors and is never stored on our servers.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors for secure transaction handling
• Shipping carriers for order delivery
• Email service providers for order communications
• Analytics services to improve our website

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Third-Party Links

Our site links to third-party services including WhatsApp, Google Maps, Instagram, and Facebook. These services have their own privacy policies, and we encourage you to review them.

Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including order records for warranty and reorder purposes. Design files and order history are retained to make future reorders easier for you. You may request deletion of your data at any time by contacting us.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.